Who We Are
Laurel Ridge Software Solutions
We're a small, dedicated team that believes great software should solve real problems—not create new ones.
For the past decade, we've been building websites and custom solutions for small and medium-sized businesses who need technology that actually works for them. We've seen too many companies get stuck with overcomplicated systems or cookie-cutter solutions that don't fit their unique needs. That's why we focus on understanding your business first, then building exactly what you need—whether that's a clean, fast website that brings in customers, custom automations that save you hours every week, or integrations that make your existing tools work better together.
Our experience comes from years in enterprise web development and AWS cloud infrastructure, but we bring that expertise to businesses of all sizes. We're not interested in impressing you with unnecessary complexity or the latest trendy framework. We're interested in delivering solutions that make your work easier and your business more successful.
When you work with us, you're working with people who genuinely care about getting it right the first time.
How To Get Started
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Step 1: Initial Questionnaire and Meeting
We send you an email with a short questionnaire about your business, then set up a discovery meeting—either in person or virtually—to understand your goals and the unique challenges you're facing.
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Step 2: Design Approval
Once we have your first draft ready, we'll hop on a video call to walk you through the design. This is your chance to tell us what's working, what isn't, and what needs to change. We want to make sure you're thrilled with the direction before we move forward.
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Step 3: Implementation
Once we have your design approved, we move into the implementation phase. This is where the magic happens. We take care of all the details, ensuring everything is executed flawlessly. You can sit back and relax while we bring your vision to life.
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Step 4: Demo and Launch
When everything's ready, we'll send you a link to test drive the final version. Take your time with it, and if you spot anything that needs a tweak before we launch, just let us know.
Frequently Asked Questions
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It's simple: you pay $200 monthly with a 12 month commitment. You can cancel anytime after the 12 months, though you wouldn't keep the site. We handle everything from hosting to updates to edits. It's a hassle-free way to get a professional website without a large upfront cost or ongoing maintenance headaches.
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The subscription is month-to-month after the initial commitment period. You can continue using the service without any long-term contracts. With a subscription it takes two to three years including hosting and ancillary fees to make what we would have charged upfront, so we do hope clients see the value we bring and stay with us over the long term.
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If cancelling after the subscription period is over, there is no fee. We will simply transfer your domain back and stop billing you. If cancelling before the 12 months are over, you will owe the full cost of what the website would have costed upfront: $3500 minus what you have already paid in subscription fees. Our business model relies on long-term relationships with clients, so we hope you see the value in staying with us. The stability our relationships provides allows us to offer the subscription model in the first place.
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Unfortunately not. There is a lot of upfront work to build and configure a store, and its listings so it is not feasible for us to offer a subscription model for that.
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Add-on fees are billed once at the beginning of the contract. You will not pay a recurring charge for these one-time work items.
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Website maintenance is included in the subscription fee. We monitor your site for issues, apply updates, and make minor changes as needed. If you require significant changes or additions, those may incur additional fees.
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Late payments may incur a $25 fee after 7 days from when the invoice was issued, and continued late payments could result in suspension of services until your account is brought current. We will always communicate with you if there are any payment issues and work with you to find a solution—we genuinely want to be flexible and understanding when life gets complicated. However, if invoices remain unpaid for months without any communication from you, we may need to consider the contract cancelled and charge the full website price of $3500 minus what you've already paid in subscription fees. We never want it to reach that point, so please just reach out if you're facing difficulties—we're here to help, not create problems.
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You will own your domain name. We can help you register it if you haven't already done so, and also manage it on your behalf if you wish. But if you cancel for any reason, we will promptly transfer the domain to you. We will not hold your business hostage.
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We use plain old HTML and CSS to build our websites. To optimize for speed and security, we minimize the use of JavaScript as well as third-party libraries and frameworks. Our websites are hosted on Cloudflare's infrastructure, ensuring security and high performance.
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The short of it is that hand-coding every website allows us to fine-tune and optimize everything from performance to styling to security. In terms of performance, hand-coded sites can be more lightweight and faster because they don't include the extra code that page builders often add. Regarding security, we do not use any databases or frameworks to build the website, it is simply a few static files and pictures. There is simply nothing to hack and no way to exploit the website.
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We follow best practices for SEO, including optimizing site speed, mobile responsiveness, and on-page content. Our websites are built with clean, semantic HTML to ensure they are easily crawlable by search engines.
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You can request changes by emailing us with the details of your request. We will handle everything from there within a timeframe dependent on the scope of your request.
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Business Automation refers to the use of technology to automate repetitive tasks and workflows within an organization. This can include everything from automating email responses to implementing complex systems that manage entire business processes. The goal is to improve efficiency, reduce errors, and free up human resources for more strategic work.
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Essentially, we aim to free up human resources and/or reduce operational costs. We work with you to identify areas where automation could have the most impact on your business. This could include automating customer communications, streamlining internal processes, or integrating different software tools to work together more effectively. We do not engage in high pressure sales tactics, if we cannot identify a clear benefit to your business, we will tell you so. We are not interested in selling you something you do not need.
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We can build a wide range of automations tailored to your specific business needs. This includes automating data entry tasks, setting up workflows for customer onboarding, integrating different software applications, and creating custom reporting solutions. It really depends on your needs. We have experience writing software that interacts with APIs, scrapes websites, processes data, and more. If you have a specific task in mind, just ask us and we can let you know if it is feasible.
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We utilize a variety of technologies to build our automations, including programming languages like Python and JavaScript, frameworks like Node.js and Django, and tools like Zapier or n8n. Our team stays up-to-date with the latest advancements in technology to ensure we are using the best tools for your specific needs.
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Every project is different. Quotes are calculated based on the specific requirements of your project. This includes factors such as the complexity of the automation, the technologies involved, and the estimated time and resources needed to complete the work. We provide detailed quotes after discussing your needs and understanding the scope of the project. Give us a call for a no-obligation consultation.
Ready To Transform Your Business?
With 10 years of enterprise software development experience, we specialize in custom websites, automations, and cloud infrastructure for small and medium businesses. Let's discuss how we can help optimize your digital presence and streamline your operations.
Get Your Free Consultation